About cpm21

We offer a wide portfolio of services which can be grouped into:
Compliance

We can work with your Legal Aid departments to help them achieve category 1 in their peer reviews, or we can help them prepare for LSC Changes and the response to the Carter Reforms
We can help firms prepare for and maintain the Lexcel Quality standard, working with your personnel to raise awareness, upgrading your office manual, developing your business and disaster recovery plans etc
Train your staff and fee earners in the New Solicitors Code of Conduct (1st of July 2007), helping you identify gaps and implement procedures to cover them
Help prepare you for audits by the Solicitors Regulation Authority by identifying non compliance with practice rules
Check and re-write your client care letters where necessary

Strategy & Business Planning

Prepare a real business plan that will help drive and deliver your strategy for the business
Help you decide on Merging or Acquiring other practices
Respond to the changing professional landscape being shaped by legislation from such things as the Clementi review
Help you develop you management processes and teams, spreading the management load through the business and tackling the thorny issue of succession Deploy your strategy through challenging yet realistic performance appraisals
Understand your business risks and help you to mitigate them

Interim Practice Management

Engage in the day to day activities of professional Practice Management
Undertake projects that partners and fee earners do not have the time for
Assist with people management to deliver gross fees and profitable contribution
Manage your suppliers, ensuring you get cost effective value added services
Assist with your marketing plans and activities
Support your management infrastructure by developing effective targets and measures for all personnel
Set and review performance of all personnel using a robust performance review method

Office and Physical Environment

Re-organise your office physical environment to improve efficiency and reduce wastes
Re-organise your physical office environment to ensure compliance with Practice Rule 5 - Business Management in England and Wales
Carry out Health and Safety Risk Assessments and develop response plans
Carry out premise inspections to identify Health and Safety risks
Carry out Fire Risk Assessments and prepare plans to deal with issues and mitigate risks.