Testimonials
A short selections of quotations for our clients...
- Having run and developed my practice for more than 20 years, I have had to make some major strategic decisions to achieve continued success. By far the most important of those decisions has been to invite Wayne Williams to take up the position of Operations Director. He has harnessed the management skills within the practice and transformed the way in which we operate. This has given much greater control to the management team and created a clearer way forward for our future. Wayne's role, his support and guidance are invaluable.
Roy Morgan, Principle, Morgans - Solicitors & Advocates - I recall receiving a 'flier' from cpm21 with the face of an angry, frustrated man, with a message along the lines that they could solve the problems responsible. I am pleased to say they are doing just that for us, at a time when rules and regulations were beginning to interfere with the smooth running of a firm which has been successfully practicing for over a century.
Geraint Davies, Partner, T.R. Harris Arnold & Co - We enjoyed the facilitation delivered by Wayne and his team at our strategic planning sessions. We found their input useful and our answers to their incisive questions very revealing. As a team who understand law firms and their personnel we would not hesitate to recommend their services."
Zep Bellavia, Managing Partner, Harding Evans LLP - As managing partner of a high street solicitors practice I have found the involvement of Wayne Williams of CPM21 invaluable in helping us to focus on the crucial business issues and challenges facing high street firms such as mine in the current climate. I have no hesitation in thoroughly recommending his services."
Hywel Davies, Partner, Martyn Prowel Solicitors - In a very short time we have achieved a great deal and my firm is well on the way to obtaining accreditation. Indeed, I have been so impressed with Paul that I have now arranged to retain him on a permanent basis to assist with the management of my practice.
Principal & Sole Practitioner, Civil Litigation - I would describe the services offered by Paul Jones, as efficient, and his explanations of managerial tasks as clear and concise. Paul also delivers everything he promises, and gets things done. He has proved an invaluable resource in the strategy and operations of my firm.
Sian Lewis, Partner, Gartsides Solicitors - Paul is helpful and supportive, and enlightening when it comes to Practice Management. He’s also what I call ‘expeditious’ – getting necessary things done smoothly and efficiently.
Lynda Rhead, Partner, Gartsides Solicitors - …he has taken away from us the need for a lot of research about ensuring the practice is compliant with the Solicitors Code of Conduct.
Victoria Hains, Director, Hains & Lewis Ltd - …we are pleased to advise that financially the practice has improved, as has general satisfaction of staff.
Equity Partner, Family & Matrimonial - In 2007 our practice worked closely with Wayne Williams and Paul Jones of CPM21 on a "lean management” project involving one of our large departments. They exhibited a clear understanding of the objectives of the project from the outset, worked closely with our internal team and central management over several months and produced the sort of clear headed, clever, professional analysis that one expects from experienced external consultants.
We value our working relationship with CPM21 and anticipate involving them again in internal projects at our firm.
Stephen Hewitt, Partner of Fisher Meredith Solicitors - I am pleased that my firm has become one of the very first to obtain a recommendation for Lexcel Certification against the new version 4 of the scheme.
This would not have been possible without the assistance of Paul Jones who, since his appointment in June 2007 has worked tirelessly with my team to prepare for the 2 day assessment. The auditor identified a maximum of 8 areas of good practice, a first for him! We had no non compliance issues at all. This would not have been possible without Paul’s expertise, knowledge and dedication to preparing for the audit in a professional manner geared directly to the needs of my specialist practice.
I very strongly recommend Paul to your firm if you are considering moving forward to reach the Lexcel Standard of Accreditation with the Law Society.
Janette Hill, Senior Partner, Janette Hill & Co